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Important Policies for Clients to Be Aware of: 

Confidentiality & Privacy Policy

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.

Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.

  • If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.

  • If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.

 Cancellations and No-Show Appointments

A cancelled appointment hurts three people: you, your counselor, and another client who could have potentially utilized your time slot. Counseling sessions are scheduled in advance and are a time reserved exclusively for our clients. When a session is cancelled without adequate notice, we are unable to fill this time slot by offering it to another current client, a client on the wait-list, or a client with a clinical emergency. In addition, we are unable to bill your insurance company for sessions that are not kept.

  • Fees are applied to all late-cancel (less than 24 hour notice) and no-show (no notice at all) appointments. You are responsible for these fees, and your insurance will not pay for the fee. 


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